Shopping cart

Browse Books: Business & Economics / Customer Relations

Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients By Jeffrey J. Fox Cover Image
Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer By Carl Sewell, Paul B. Brown Cover Image
Email or call for price
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life By Jeff Henderson Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by) Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Unleashing Excellence: The Complete Guide to Ultimate Customer Service By Dennis Snow, Teri Yanovitch Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life By David Brownlee Cover Image
Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life By Dennis Snow Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard Cover Image
The JOLT Effect: How High Performers Overcome Customer Indecision By Matthew Dixon, Ted McKenna Cover Image
The Unsold Mindset: Redefining What It Means to Sell By Colin Coggins, Garrett Brown Cover Image
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business By Pat Flynn Cover Image
New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development By Mike Weinberg Cover Image
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World By Fred Reichheld, Rob Markey (With) Cover Image
You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling By David Sandler, David Mattson Cover Image
Creating Superfans: How To Turn Your Customers Into Lifelong Advocates By Brittany Hodak Cover Image